Reliability & Service

> The highest standards in reliability and service

At Winmate, reliability, service and support are part of our foundation.This is why we’ve invested significantly in our state-of-the-art testing facility and placing service centers throughout the world.

 

Our in-house testing facility allows Winmate to achieve high standards of product reliability and ruggedness with the shortest possible product development cycle. Rather than outsource this critical component, we are able to perform vibration, drop, thermal and dry heat, and EMC and EMI tests, as well as radio emission and susceptibility, giving Winmate the market advantage in speed and quality.

 

> Service and support when and where you need it

All Winmate products come standard with a 1-year comprehensive warranty. Additionally, our extended warranty services, offered up to 3 years, provide extra peace of mind that any problem will be solved quickly and effectively. Winmate also offers tailored service contracts to meet our partners’ specific needs.

 

With service and support centers throughout the globe, we are able to respond quickly and efficiently to ensure uninterrupted productivity for our customers. We are committed to speedy turnaround times on repairs and service needs.

 

For additional information on support or to locate a service center, click here .

  • Warranty

    Winmate products are all offered with free 1 year comprehensive warranty.
    An extended warranty provides you with budgetary ease and convenience plus the peace of mind that any problem will be solved quickly and effectively. Extended warranty services are offered up to 3 years.
  • Service Center





    Winmate offers dedicated service center to fulfill your service needs. With the wide range of products that we have, Winmate has on-going training programs for each product to make sure our technicians and engineers are well trained and dedicated to service any issue to respond to your technical needs in a timely manner.

 

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Location :
2255 Cumberland Parkway, Suite 1950
Atlanta, GA 30339.
TEL 1: (888) 985-3398
TEL 2: (770) 274-3381
Email : NAService@winmate.com.tw
 

Questions ?

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  Tel : (888) 985-3398 , (770) 274-3381
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Our Products

> Tablet
> Handheld
> Ultra Rugged Tablets
> Fixed-Mount Computer
> Vehicle-Mount Computer

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> Transportation
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> Oil & Gas

Our Certifications

> MIL-STD-810G
> MIL-STD-461F
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> EN61373
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> IEC60945
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> IEC 61850-3
> ISO 13485